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Why is our no-show rate 22%?
The 22.4% rate combined three different events; the unrecovered no-show rate was 11.4%.
- 11.4%
- 24.00
- $340,000
Appointment book, January to June · 3 files · 26,066 rows
Open case studyPeople and team examples
Who is carrying the overtime, who is leaving, and the scheduling that decides both. Staffing read on people rather than on rotas.
2 of 11 · People & teams
See all examples02 / 02
Who is actually carrying our overtime?
Eleven people worked 37% of the overtime, and seven of them have since left. The cost is concentrated on the people walking out the door.
- 28.8%
- 5.0%
- $574,454
Rota, clock and headcount, July to June · 3 files · 100,459 rows
Open case study
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